Set up
We feed the assistant with your location data, services, frequently asked questions and brand style.
AI customer service for parking operators
ParkingPro Assistant
Where do I pick up my car? What time does the shuttle run? Can I change my booking? ParkingPro Assistant answers your customers' questions instantly and carefully, on behalf of your company. Your team keeps time for the cases that truly deserve attention.
Every question answered instantly
Assistant knows your location, your services and your bookings. The assistant answers frequently asked questions, processes customer changes and cancellations directly in your booking system, and hands over to your team as soon as a human is needed.
The Assistant AI is trained by ParkingPro's own support desk, based on more than 10,000 real training sessions with practical customer questions.
- Available 24/7 for your customers, even outside office hours
- Answers based on your own location data and bookings
- Customer changes and cancellations processed directly in your system
- Seamless handover to your team for complex requests
ParkingPro Assistant
Hoi! Hoe laat vertrekt de eerste shuttle morgen?
Goedemiddag! De eerste shuttle vertrekt morgen om 04:30 vanaf de ingang van het terrein. Uw boeking begint om 06:00 — wilt u dat ik een eerdere aankomst voor u noteer?
Ja graag, we zijn er om 05:45.
Geregeld! Ik heb uw aankomst bijgewerkt naar 05:45. U ontvangt zo een bevestiging per e-mail. Een fijne reis gewenst!
Choose the face of your assistant: a human, a robot or even your own mascot — entirely in your brand style.
Your Assistant, designed your way
ParkingPro Assistant can take any form: a human receptionist, a robot, your own mascot or a bespoke design. ParkingPro can create it for you, or your parking business can design the Assistant itself to match your identity and customer communication.
Connect to the premium MCP module
Connect your Assistant to your ParkingPro environment through the premium ParkingPro-MCP module. Align customer service with your operations, within the capabilities and permissions you define for your parking business.
ParkingPro-MCPOn behalf of your company
Assistant speaks in the tone and style of your parking company, not ours. Customers notice no difference: they simply get a fast, friendly answer, as if your own service desk were always open.
You decide which topics the assistant handles independently and which always go to your team.
How ParkingPro Assistant works
Answer
Assistant answers customer questions instantly, with up-to-date information from your booking system.
Process
The assistant processes changes and cancellations independently in your booking — the customer receives instant confirmation.
Hand over
Requests that need human attention reach your team fully summarised.
Customer service that is always reachable?
Tell us which questions currently cost your team the most time. We will show you how ParkingPro Assistant takes them over — in your name, in your tone.