Traveller at an airport car park with a booking confirmation in a chat on a smartphone

Customer contact via WhatsApp

ParkingPro-WhatsApp

Your customers read WhatsApp, not always their email. With ParkingPro-WhatsApp, booking confirmations, payment links and practical information go automatically to the customer's phone — right when it matters.

WhatsApp

What you can send via WhatsApp

Booking confirmation

Right after booking, a clear confirmation with date, time, plate and location.

Payment links

Outstanding amounts, extras or renewals? Send a payment link the customer completes with one tap, linked to ParkingPro Payments.

Check-in and route info

On the day of departure the route, meeting point and a QR code or Wallet voucher for the barrier or valet.

Reminders

A heads-up about arrival time, pick-up time or a changed flight number.

Pick-up and return

Let the customer know the car is ready or the shuttle is on its way.

Offer extra services

Offer car wash, vehicle inspection or another extra in the conversation, with direct payment.

ParkingPro

Hi Sanne, your parking space is confirmed ✅ Arrival: Fri 24 Oct, 06:15 Plate: KA-JK-45

Complete your payment with this link: pay.parkingpro.eu/•••• 💳

Paid! Where do I go on arrival?

Drive to the valet desk at P3 📍 Our driver will be waiting.

Welcome back! Your car is ready at the exit 🚗 Had a good trip?

What your customer sees

Automatic, from your daily list

01

Event

A booking, payment, change or check-in in ParkingPro triggers the message.

02

Template

A pre-approved message template per event, in the customer's language.

03

Sent

The message goes to the customer; its status shows on the reservation.

04

Reply

Replies return to your environment, or are handled by ParkingPro Assistant.

Set up professionally

  • Official WhatsApp Business connection on your own number
  • Message templates in every language your customers speak
  • Delivery status per message shown on the reservation
  • Messages only to customers who gave consent
  • Works with ParkingPro Payments, Wallet and Assistant
  • Also for bookings that come in through partners

And next

ParkingPro Assistant in WhatsApp

Let the AI customer service answer questions and change bookings right in the chat.

Book through the chat

Check availability and reserve a space without opening the website.

Feedback after the stay

Automatically ask for a review after return.

Inform your staff

Drivers and desk staff get a heads-up on changes or delayed flights.

Add WhatsApp to your ParkingPro environment?

We're happy to think along about which messages bring the most for your location. Get in touch for options and planning.

Premium option

Certain connections and integrations are a premium option and are not included in your current package by default. We offer them through a tailored quote.

Request a quote