Set up
We feed the assistant with your location data, services, frequently asked questions and brand style.
AI customer service for parking operators
ParkingPro Concierge
Where do I pick up my car? What time does the shuttle run? Can I change my booking? ParkingPro Concierge answers your customers' questions instantly and carefully, on behalf of your company. Your team keeps time for the cases that truly deserve attention.
Every question answered instantly
Concierge knows your location, your services and your bookings. The assistant answers frequently asked questions, processes customer changes and cancellations directly in your booking system, and hands over to your team as soon as a human is needed.
The Concierge AI is trained by ParkingPro's own support desk, based on more than 10,000 real training sessions with practical customer questions.
- Available 24/7 for your customers, even outside office hours
- Answers based on your own location data and bookings
- Customer changes and cancellations processed directly in your system
- Seamless handover to your team for complex requests
ParkingPro Concierge
Hoi! Hoe laat vertrekt de eerste shuttle morgen?
Goedemiddag! De eerste shuttle vertrekt morgen om 04:30 vanaf de ingang van het terrein. Uw boeking begint om 06:00 — wilt u dat ik een eerdere aankomst voor u noteer?
Ja graag, we zijn er om 05:45.
Geregeld! Ik heb uw aankomst bijgewerkt naar 05:45. U ontvangt zo een bevestiging per e-mail. Een fijne reis gewenst!
Choose the face of your assistant: a human, a robot or even your own mascot — entirely in your brand style.
On behalf of your company
Concierge speaks in the tone and style of your parking company, not ours. Customers notice no difference: they simply get a fast, friendly answer, as if your own service desk were always open.
You decide which topics the assistant handles independently and which always go to your team.
How ParkingPro Concierge works
Answer
Concierge answers customer questions instantly, with up-to-date information from your booking system.
Process
The assistant processes changes and cancellations independently in your booking — the customer receives instant confirmation.
Hand over
Requests that need human attention reach your team fully summarised.
Customer service that is always reachable?
Tell us which questions currently cost your team the most time. We will show you how ParkingPro Concierge takes them over — in your name, in your tone.